1. Introduction
DGTL TECH LLC ("Company", "we", "us", or "our") operates the RAGE application ("App") and related services ("Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Our Commitment to Privacy
We do NOT log your network traffic. We do NOT monitor or record details of your online activities. Your browsing history, connection timestamps, DNS queries, and IP addresses are never stored on our servers.
3. Information We Collect
We collect only the minimum information necessary to provide and maintain the Service:
3.1 Account Information
- Email address (for account creation and communication)
- Linked Telegram User ID (if you choose to link your account)
3.2 Technical Information
- Device type and operating system version
- App version
- Interface language and preferences
- Push notification tokens (for sending service notifications and configuration updates)
3.3 Device Identifier
We generate a unique device identifier (UUID) stored securely in your device's Keychain. This identifier is used solely for authentication purposes and to maintain your anonymous account. It is not shared with third parties or used for advertising tracking.
3.4 Payment Information
- Subscription status and expiration date
- Transaction identifiers from Apple, Google Play, or our payment processors (we do not store full credit card details)
- Payment method type and partial payment information (e.g., last 4 digits of card, cryptocurrency wallet address prefix)
4. Information We Do NOT Collect
We are committed to your privacy and explicitly do NOT collect:
- Browsing history or websites visited
- Connection logs or timestamps
- Your original IP address
- DNS queries
- Traffic data or bandwidth usage per session
- Any content of your communications
5. Data Processing and Limited Logging
We maintain a strict no-logs policy for your network traffic and browsing activity. However, we do process and store certain operational data to ensure service reliability and security.
5.1 Real-Time Processing (RAM Only)
Our servers process certain data in real-time (in RAM only) during your active session. This data is never written to disk:
- Connection state: To enforce device limits per account and manage active sessions
- Bandwidth counters: To monitor server load and ensure optimal performance
- Connection metadata: Number and type of connections to detect and prevent malicious usage patterns
Important: This real-time data exists only in server memory (RAM) during your active session. Once your session ends or the server reboots, this information is permanently erased.
5.2 Limited Disk Storage
For operational purposes, we store the following logs on disk:
- Server error logs: Technical errors and system failures (without user-identifiable traffic data)
- Authentication logs: Login attempts and account access events (for security and fraud prevention)
- Aggregated usage statistics: Anonymous, non-identifiable metrics about overall service usage
These logs do NOT contain your browsing history, DNS queries, traffic content, or the websites you visit.
5.3 Why We Process This Data
This processing allows us to:
- Prevent abuse of our network (e.g., DDoS attacks, spam, illegal activities)
- Enforce fair usage and subscription limits
- Maintain service quality and server health
- Protect other users and our infrastructure
- Troubleshoot technical issues and improve reliability
6. How We Use Your Information
The information we collect is used exclusively for:
- Providing and maintaining access to the Service
- Processing subscriptions and payments through Apple, Google, or third-party payment processors
- Sending important service notifications
- Providing customer support when you contact us
- Improving the App and user experience
7. Data Sharing
We do NOT sell, trade, or share your personal data with third parties for marketing purposes.
We may share limited information only in these circumstances:
- Payment Processing: Transaction data with Apple, Google, or third-party payment processors for subscription management. When you make a purchase through our web portal, your payment information is transmitted directly to the payment processor — we do not have access to your full payment card details.
- Legal Requirements: If required by law, court order, or governmental authority
- Protection of Rights: To protect our rights, privacy, safety, or property
8. Data Storage and Security
We implement industry-standard security measures to protect your information:
- Data is encrypted in transit and at rest
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for up to 30 days after deletion request
- Payment Records: Transaction identifiers retained for up to 7 years for tax and accounting purposes as required by law
- Support Communications: Retained for up to 2 years to improve our service quality
- Traffic Data: Not applicable — we do not collect or store traffic logs
After the retention period, data is securely deleted or anonymized.
10. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a portable format
To exercise these rights, contact us via Live Chat or .
11. Third-Party Services
We use the following third-party services to operate and improve our Service:
11.1 Apple
The App is distributed through Apple's App Store and uses Apple's In-App Purchase system and Apple Push Notification service (APNs) for delivering notifications. Apple's privacy practices are governed by their own privacy policy, available at apple.com/privacy.
11.2 Google
The App is also distributed through Google Play Store and uses Google Play's billing system for in-app purchases. Google's privacy practices are governed by their privacy policy, available at policies.google.com/privacy.
11.3 Payment Processors
When you purchase a subscription through our website, your payment is processed by third-party payment providers. These providers may collect and process your payment information according to their own privacy policies. We receive only limited transaction data necessary to fulfill your order (such as confirmation of payment, transaction ID, and subscription details). We do not store your full credit card number or payment credentials.
For certain payment methods, our payment partners act as the merchant of record and legal recipient of funds. In such cases, DGTL TECH LLC receives only transaction confirmations to fulfill your order. The applicable payment model is indicated during checkout.
11.4 Fastly CDN
We use Fastly as our content delivery network (CDN) to improve performance and reliability of our Service. Fastly may process certain connection data (such as IP addresses) to deliver content. For more information, see Fastly's Privacy Policy.
11.5 Cloudflare Turnstile
We use Cloudflare Turnstile for CAPTCHA verification to protect our forms from bots. Turnstile may set cookies for verification purposes. For more information, see Cloudflare's Privacy Policy.
11.6 Telegram
If you link your Telegram account, please refer to Telegram's Privacy Policy for information on how they handle your data.
11.7 Payment Processors
We partner with third-party payment processors to handle transactions. All payments are processed directly by these providers — we do not store your payment details. We receive only transaction confirmations and subscription status. The applicable privacy policy will be displayed at checkout.
11.8 Live Chat (Chatwoot)
Our website uses a self-hosted instance of Chatwoot for live chat support, hosted on our own infrastructure at chat.dgtl.tech. All chat data is stored on our servers — no data is shared with third parties. For cookie details, see our Cookies Policy.
11.9 Telegram Bot
When using our service through the Telegram Bot (@dgtlvpnbot):
Data We Collect
- Telegram User ID (serves as your account identifier)
- Telegram username (for support and communication)
- Language preference
- Subscription and payment status
Data We Do NOT Collect
- Your phone number (handled exclusively by Telegram)
- Your Telegram contacts
- Your message history outside the bot
Payment Processing
Payments through the Telegram bot are processed by third-party payment processors. We receive only subscription status and transaction identifiers — not your full payment details. Available payment methods are displayed at checkout within the bot.
12. Children's Privacy
The Service is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
14. European Users (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
We process your personal data based on:
- Contract: Processing necessary to provide you with the Service
- Legitimate Interests: To improve our Service and ensure security
- Consent: Where you have given explicit consent for specific processing
Your GDPR Rights
In addition to the rights listed in Section 10, you have the right to:
- Object: Object to processing based on legitimate interests
- Restrict: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Lodge a Complaint: File a complaint with your local data protection authority
International Transfers
As a US-based company, your data may be transferred to and processed in the United States. We rely on appropriate safeguards, including standard contractual clauses where applicable, to ensure your data is protected in accordance with this Privacy Policy and applicable law.
Data Controller
DGTL TECH LLC is the data controller responsible for your personal data. For privacy inquiries, contact us via the details in Section 17.
15. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sales (we do not sell personal information). Contact us to exercise these rights.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or by other means. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: